Returns
Need to request a return? Contact sales@gearlinecommerce.com within the return-request period stated below. Do not send an item to the registered company address.
Requesting a Return
Email sales@gearlinecommerce.com before sending anything back. Include your order information and the item you would like to return.
Return Window
Customers may request a return within 14 days after delivery.
Return Condition
Returned items must be unused, unworn, undamaged, and in original condition with original packaging where applicable.
We reserve the right to refuse a return or reduce a refund if the item is used, damaged, incomplete, or not returned in original condition.
Return Instructions
Do not send returns to the registered address shown on the website. Return instructions and the correct destination will be provided after your request is reviewed.
Refunds
Refunds are issued to the original payment method after we receive and inspect the returned item.
The customer is responsible for return shipping costs unless the return is due to our error.
Original shipping charges are non-refundable unless the return is due to our error.
Return Questions
For return questions, contact sales@gearlinecommerce.com.